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  • Can you ship frames to multiple addresses?
    Yes! For example, you want to order 5 frames all going to different addresses then contact us and we will help facilitate your order directly.
  • Do you ship internationally?
    Yes, but shipping costs for international locations vary widely. Please contact us with what you want to order and an exact address of where the frame(s) we be shipped and we will price out shipping choices at actual cost of what shipping will be to your location. You may be liable for customs and duties costs depending on the size of your order which will be your responsibility to cover.
  • What does shipping cost and how long does it take?
    Please see the Shipping section on the menu drop down.
  • Do you offer free domestic (USA) shipping?
    Free shipping is offered on any orders of $150 or more for all items shipping to the same address. Basically that is 2-3 frames. If you are ordering a large amount of frames as corporate gifts for instance please contact us as we will quote you a per unit cost that includes domestic shipping and adding any special requirements for your order.
  • Why do shipping times vary throughout the year?
    Normally we ship a few times a week and although we do keep a stock of all frames on hand the stock is limited. If we get a large order of any model or color for instance it may take a bit longer to replenish our base inventory as each piece is handmade and raw materials take varied times to arrive from our suppliers. Also a few times a year we travel for gift markets and other types of shows so we do not ship during those blocks of time but do ship immediately on return, if this applies it will be noted on our site or direct communication with you.
  • Do you sell wholesale to retailers, galleries, online stores or the like?
    Yes! Please contact us for wholesale ordering inquiries for stocking your shop, gallery or online store.
  • Do you create custom wire photo frames?
    Yes, at Frank Steil San Fran, we pride ourselves on offering custom wire photo frames to our customers. Great care is taken in crafting unique and personalized wire photo frames to perfectly showcase your cherished memories. Whether you are looking for a specific size, design, or color, we can work with you to bring your vision to life. We understand the importance of having a one-of-a-kind piece to display your photos, and we are dedicated to creating a custom wire photo frame that exceeds your expectations. Simply reach out to us with your ideas, and we'll be happy to discuss the details of creating a bespoke wire photo frame for you.
  • Do you create anything other than just photo frames?
    If you have purchased Frank Steil San Francisco's work in the past then you know we have handmade a variety of beautiful home accessories, currently however we are focussing mainly on our passion of wire photo and mirror frames. However, from time to time we may pop a special additional item or two on the site or some limited edition line of something that we are excited to make.
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